/ Situation

JRD, a leading Czech developer, operates across multiple divisions and markets where real estate is a core pillar but not the only one. Group-wide customer data and cross-sell strategy needed a central enterprise CRM. Real estate operations, covering inventory, client changes, payment schedules, handovers, and warranty claims, needed workflows that generic enterprise tools were never designed to handle.

/ What changed

JRD ran Realpad as the specialised layer for real estate operations, integrated with existing systems and the group data warehouse. Central systems stayed focused on company-wide reporting and customer management. Specialisation where it's essential, integration where it creates value.

/ The result

Sales, finance, legal, and management working from the same data across the project lifecycle. Leadership with reporting it can plan against. An IT team freed from maintaining custom internal systems.

Michael Horovič

Our goal wasn't to force all processes into one system, but to design an architecture that reflects how our business actually works. Real estate operations require specialised tools, while management requires unified data and reporting. By separating these layers and integrating them properly, we created a solution that is both operationally efficient and scalable for the future.

Michael Horovič, IT Director, JRD

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